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Mindful Schools

Salesforce Business Application Manager

Technology · Emeryville, California
Department Technology
Employment Type Part-Time
Minimum Experience Experienced
Compensation Competitive compensation

Are you looking for a position where you can help affect meaningful change?

Mindful Schools, a non-profit organization, and a leader in the Mindfulness in Education movement, is seeking a skilled and experienced Salesforce Business Application Manager who is motivated and energized by the fact that their work enables the fulfillment of our mission to train the world's educators in mindfulness and teaching mindfulness to children in ways that transform school communities from the inside out.

We are a passionate, collaborative, eclectic team with a culture that values work-life balance. We have a casual office environment with well-stocked beverages and snacks in an easily commutable Emeryville location.

Join us, and put your talents to work in service of creating a world where every young person has access to the gift of mindfulness.

 

Position Summary

The Salesforce Business Application Manager will work closely with internal business stakeholders to define the scope of projects, document business processes, write technical specifications, prioritize the product backlog, and conduct user acceptance testing across our IT development, software integration, and configuration projects. This role will create custom logic and functionality using point and click administration. The right candidate will understand the limits of their capabilities and know when to bring in an outside developer when necessary. 

As a liaison between business and technology, the Business Application Manager will rely on impeccable communication skills and a rigorous attention to detail to deliver solutions that exceed stakeholder expectations. In addition to creative and critical thinking, this role will require project management skills, Salesforce admin experience, as well as the ability to build Salesforce apps.

This is a part-time position of 24 hours per week, with the potential for full-time work as business needs require. This can be a remote position. Preference will be given to Bay Area candidates who can commute to the office periodically for meetings and in-person connection on projects.

This role works closely with the IT Manager and reports to the Head of Product and Technology


Key Duties & Responsibilities

Technical Project Management (40%)

  • Collaborate with business users and managers during the project initiation phase defining scope and setting project and feature backlog priorities
  • Develop detailed business and functional requirements, including use cases, user stories, wireframes, object and process models, and flow charts
  • Conduct User Acceptance Testing and end user training
  • End-to-end project management of small to mid-sized projects
  • Provide ongoing consulting and expertise in key areas of focus
  • Provide Salesforce Administration and data management services ensuring data cleanliness and integrity

App Builder (30%)

  • Design and create custom logic and functionality using point and click administration
  • Assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes

Administrator (30%)

  • Handle all basic administrative functions including user account maintenance, reports, dashboards, workflows, process builder logic, and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feed and other integrations
  • Maintain multiple sandboxes with active developments
  • Maintain data integrity

Required Skills

 

  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, process builder, lightning flow, custom views, and other content of complexity

  • Ability to assess the impact of new requirements on salesforce.com and all upstream and downstream applications, systems and processes

  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

  • Stay current on Salesforce.com products and skills as they pertain to our environment

  • Must have excellent problem solving, documentation and communication skills

  • Excellent project management skills and a positive attitude

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Required Experience

 

Must have 2 years of previous Salesforce.com business analyst experience developing detailed business & functional requirements, conducting User Acceptance Testing and end user training as well as 2 years of previous Salesforce.com app builder experience.

  • Previous experience developing requirements for Salesforce projects or implementations

  • Previously responsibility for point and click administration of mission critical system (ex: ERP, CRM, CMS etc.)

  • Previous CRM administration (Salesforce/MS Dynamics) experience

  • A documented history of successfully driving projects to completion

  • Salesforce.com Admin (ADM201 and ADM211) certified preferred

Pluses

 

  • Previous experience working in a SCRUM or agile environment preferred

  • Previous experience working with highly customized Salesforce platforms

  • Basic WordPress development skills.

  • Additional technical competencies in software development and system implementation.

  • Familiarity with marketing automation systems, elearning platforms like Moodle, and productivity tools like Confluence.

  • Experience managing relationships with third party vendors and contractors.

  • A personal mindfulness practice.

Additional Eligibility Qualifications

Must be eligible to work in the United States

Salary and Benefits

This is a part-time position of 24 hours per week. We offer a competitive salary and the following benefits to part-time employees:

  • 403(b) Retirement Plan
  • Employee Assistance Program
  • Commuter Benefits
  • Online Training and Development
  • Free Mindful Schools Courses

To Apply:

  • Please submit a cover letter expressing why this position appeals to you and how your skills and experience match our needs
  • Your résumé

 

Thank You

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  • Location
    Emeryville, California
  • Department
    Technology
  • Employment Type
    Part-Time
  • Minimum Experience
    Experienced
  • Compensation
    Competitive compensation